Water Source
- Municipal supply vs. private well identification
- Source-specific contaminant baseline
- Seasonal variability considerations
- Regulatory vs. advisory limits
Lab Test Quality
- Certified lab vs. dealer kit — methodology review
- Panel completeness for proposed treatment
- Chain-of-custody and collection standards
- Missing parameters that affect recommendation
Contaminant Analysis
- Hardness, iron, manganese, pH, TDS
- Disinfection byproducts (chlorine, chloramines, THMs)
- Nitrates, nitrites — especially for wells
- Heavy metals: lead, arsenic, copper
- Bacterial and coliform presence
- Emerging contaminants (PFAS, VOCs where tested)
Equipment Assessment
- System type appropriateness for identified contaminants
- Sizing for household flow rate and daily demand
- Single vs. multi-stage — is each stage justified?
- Brand and specification comparables at market
- NSF/ANSI certification for claimed performance
Proposal Review
- Line-item price reasonableness
- Installation scope and exclusions
- Warranty terms and service obligations
- Ongoing consumable and maintenance costs
- Financing terms, if present
Report Output
- Evidence grade: GREEN / YELLOW / RED
- Plain-language contaminant findings
- Proposal verdict: appropriate / oversized / unnecessary
- Treatment strategy guidance (evidence-permitting)
- Follow-up recommendations if RED or YELLOW
- Do I need to have a water test before I contact you?
- Not necessarily. If you have an existing test — from a dealer, a municipal report, or a certified lab — we work with that. If you don't have a certified lab test, we'll tell you what panel to order and which accredited laboratories serve your area, at no additional charge. We do need at minimum a water test to issue a GREEN evidence grade; without one, the case will grade YELLOW or RED.
- What if I don't have a written dealer quote yet?
- We can still review your water test and provide an assessment of your water quality situation, appropriate treatment categories, and sizing guidance — even without a specific proposal. If you have a quote from a dealer, we'll evaluate it directly. Both are included in the same $179 fee.
- Can you recommend a specific brand or product?
- We can describe the appropriate type and specification of treatment equipment your water situation calls for — and provide comparables at market — but we do not maintain partnerships with equipment manufacturers or dealers, and we will not refer you to a specific vendor for compensation. Our interest is in your knowing what to look for, not in directing you to a particular product or seller.
- What does a YELLOW or RED evidence grade mean for me?
- A YELLOW grade means the available data is insufficient for a confident recommendation — for example, if only a dealer's kit test is available, or if critical parameters weren't tested. A RED grade means the situation requires on-site assessment, a specialist, or local authority (such as a public health department or licensed well contractor) that remote review cannot substitute. Both are valid, paid consultations. You receive a full written report explaining what we found, what is uncertain, and what to do next.
- Is my water data and the dealer's information kept confidential?
- Yes. Your intake information, water test results, and dealer proposal are used solely to prepare your review. We do not share, sell, or disclose your information to dealers, equipment manufacturers, or any third party.
- How is this different from asking the health department or an extension office?
- State health departments and cooperative extension offices can provide general guidance and referrals, but they typically do not evaluate specific dealer proposals or provide written advisory reports for individual homeowners. Clearstance provides a focused, written, case-specific review of your exact water data and the exact quote in front of you — that is the service they cannot replicate.
- What if the review confirms the dealer's recommendation is appropriate?
- Then you have an independent confirmation from an advisor with no financial stake in the outcome. That is worth knowing. You move forward with confidence, not doubt. Many of our clients report that even a confirming review was valuable — the peace of mind about a multi-thousand-dollar decision has clear value.
- Do you serve all water sources — wells, municipal, cisterns?
- Yes. We review private well water, municipal supply, and other sources. Well water cases often involve more variables (and more aggressive sales tactics), so we see a higher proportion of well-water reviews — but municipal water with treatment proposals (for chlorination byproducts, lead, PFAS, or softening) is well within our scope.