[data-astro-cid-ndsy4idv]{box-sizing:border-box}body{background:#f1f5f9}.adv-shell[data-astro-cid-ndsy4idv]{min-height:100vh;display:flex;flex-direction:column;font-family:system-ui,sans-serif}.topbar[data-astro-cid-ndsy4idv]{background:#1a2332;color:#fff;display:flex;align-items:center;justify-content:space-between;padding:0 1.5rem;height:56px;position:sticky;top:0;z-index:50}.topbar-brand[data-astro-cid-ndsy4idv]{font-weight:700;font-size:1.0625rem;letter-spacing:-.02em}.topbar-label[data-astro-cid-ndsy4idv]{font-size:.75rem;color:#94a3b8;margin-left:.625rem}.topbar-right[data-astro-cid-ndsy4idv]{display:flex;align-items:center;gap:1rem}.topbar-user[data-astro-cid-ndsy4idv]{font-size:.8125rem;color:#94a3b8}.btn-signout[data-astro-cid-ndsy4idv]{background:transparent;border:1px solid #334155;color:#94a3b8;padding:.3125rem .75rem;border-radius:6px;font-size:.8125rem;cursor:pointer}.btn-signout[data-astro-cid-ndsy4idv]:hover{border-color:#64748b;color:#e2e8f0}.back-link[data-astro-cid-ndsy4idv]{color:#94a3b8;text-decoration:none;font-size:.8125rem}.back-link[data-astro-cid-ndsy4idv]:hover{color:#e2e8f0}#authGuard[data-astro-cid-ndsy4idv]{display:none;text-align:center;padding:4rem 1rem}.guard-msg[data-astro-cid-ndsy4idv]{font-size:1rem;color:#64748b;margin-bottom:1rem}.btn-signin[data-astro-cid-ndsy4idv]{display:inline-block;padding:.625rem 1.25rem;background:#1a2332;color:#fff;border-radius:8px;text-decoration:none;font-size:.875rem;font-weight:600}.page-body[data-astro-cid-ndsy4idv]{padding:1.5rem;flex:1}.case-header-card[data-astro-cid-ndsy4idv]{background:#fff;border:1px solid #e2e8f0;border-radius:10px;padding:1.5rem;margin-bottom:1.25rem}.case-header-top[data-astro-cid-ndsy4idv]{display:flex;align-items:flex-start;justify-content:space-between;flex-wrap:wrap;gap:1rem;margin-bottom:1rem}.case-number[data-astro-cid-ndsy4idv]{font-size:.8125rem;color:#64748b;margin-bottom:.25rem}.customer-name[data-astro-cid-ndsy4idv]{font-size:1.25rem;font-weight:700;color:#1a2332;margin:0 0 .25rem}.customer-email[data-astro-cid-ndsy4idv]{font-size:.875rem;color:#64748b}.header-badges[data-astro-cid-ndsy4idv]{display:flex;flex-wrap:wrap;gap:.5rem;align-items:center;margin-top:.5rem}.header-meta[data-astro-cid-ndsy4idv]{display:flex;flex-wrap:wrap;gap:1.5rem}.meta-item[data-astro-cid-ndsy4idv]{display:flex;flex-direction:column;gap:.125rem}.meta-label[data-astro-cid-ndsy4idv]{font-size:.6875rem;font-weight:600;color:#94a3b8;text-transform:uppercase;letter-spacing:.04em}.meta-value[data-astro-cid-ndsy4idv]{font-size:.9375rem;color:#1a2332;font-weight:500}.concern-block[data-astro-cid-ndsy4idv]{background:#fffbeb;border:1px solid #fcd34d;border-radius:8px;padding:1rem 1.25rem;margin-bottom:1.25rem}.concern-row[data-astro-cid-ndsy4idv]{display:flex;flex-direction:column;gap:.25rem;margin-bottom:.75rem}.concern-row[data-astro-cid-ndsy4idv]:last-child{margin-bottom:0}.concern-label[data-astro-cid-ndsy4idv]{font-size:.75rem;font-weight:700;color:#92400e;text-transform:uppercase;letter-spacing:.05em}.concern-text[data-astro-cid-ndsy4idv]{font-size:.9375rem;color:#1a2332;line-height:1.6;font-style:italic}.badge{display:inline-block;padding:.25rem .625rem;border-radius:99px;font-size:.75rem;font-weight:600;white-space:nowrap}.badge-status-PAID_INTAKE_NOT_STARTED[data-astro-cid-ndsy4idv]{background:#f1f5f9;color:#475569}.badge-status-INTAKE_IN_PROGRESS[data-astro-cid-ndsy4idv]{background:#eff6ff;color:#1d4ed8}.badge-status-INTAKE_SUBMITTED[data-astro-cid-ndsy4idv]{background:#f0f9ff;color:#0369a1}.badge-status-ADVISOR_REVIEW[data-astro-cid-ndsy4idv]{background:#fef3c7;color:#92400e}.badge-status-MORE_INFORMATION_REQUIRED[data-astro-cid-ndsy4idv]{background:#fff7ed;color:#c2410c}.badge-status-READY_TO_SCHEDULE[data-astro-cid-ndsy4idv]{background:#ecfdf5;color:#065f46}.badge-status-CONSULTATION_SCHEDULED[data-astro-cid-ndsy4idv]{background:#f5f3ff;color:#5b21b6}.badge-status-CONSULTATION_COMPLETE[data-astro-cid-ndsy4idv]{background:#e0e7ff;color:#3730a3}.badge-status-REPORT_IN_PREPARATION[data-astro-cid-ndsy4idv]{background:#fdf4ff;color:#7e22ce}.badge-status-REPORT_AWAITING_ADVISOR_APPROVAL[data-astro-cid-ndsy4idv]{background:#fff1f2;color:#9f1239}.badge-status-REPORT_APPROVED[data-astro-cid-ndsy4idv]{background:#f0fdf4;color:#166534}.badge-status-DELIVERED[data-astro-cid-ndsy4idv]{background:#f0fdf4;color:#14532d}.badge-status-FOLLOW_UP[data-astro-cid-ndsy4idv]{background:#f8fafc;color:#334155}.badge-status-CLOSED[data-astro-cid-ndsy4idv]{background:#f1f5f9;color:#9ca3af}.badge-grade-NOT_YET_GRADED[data-astro-cid-ndsy4idv]{background:#f1f5f9;color:#6b7280}.badge-grade-GREEN[data-astro-cid-ndsy4idv]{background:#dcfce7;color:#15803d}.badge-grade-YELLOW[data-astro-cid-ndsy4idv]{background:#fef9c3;color:#a16207}.badge-grade-RED[data-astro-cid-ndsy4idv]{background:#fee2e2;color:#b91c1c}.badge-payment{background:#f0fdf4;color:#166534}.tabs-nav[data-astro-cid-ndsy4idv]{display:flex;gap:0;flex-wrap:nowrap;overflow-x:auto;background:#fff;border:1px solid #e2e8f0;border-radius:10px 10px 0 0;border-bottom:none;padding:0 .5rem;scrollbar-width:none}.tabs-nav[data-astro-cid-ndsy4idv]::-webkit-scrollbar{display:none}.tab-btn[data-astro-cid-ndsy4idv]{flex-shrink:0;padding:.75rem 1rem;border:none;background:none;font-size:.8125rem;font-weight:500;color:#64748b;cursor:pointer;border-bottom:2px solid transparent;transition:color .15s,border-color .15s;white-space:nowrap}.tab-btn[data-astro-cid-ndsy4idv]:hover{color:#1a2332}.tab-btn[data-astro-cid-ndsy4idv].active{color:#1a2332;font-weight:700;border-bottom-color:#1a2332}.tab-panel[data-astro-cid-ndsy4idv]{display:none;background:#fff;border:1px solid #e2e8f0;border-radius:0 0 10px 10px;padding:1.5rem}.tab-panel[data-astro-cid-ndsy4idv].active{display:block}.section-title[data-astro-cid-ndsy4idv]{font-size:.9375rem;font-weight:700;color:#1a2332;margin:0 0 1rem}.data-grid{display:grid;grid-template-columns:repeat(auto-fill,minmax(200px,1fr));gap:1rem;margin-bottom:1.5rem}.data-item{display:flex;flex-direction:column;gap:.25rem}.data-label{font-size:.6875rem;font-weight:600;color:#94a3b8;text-transform:uppercase;letter-spacing:.04em}.data-value{font-size:.9375rem;color:#1a2332;line-height:1.5}.data-value.empty{color:#94a3b8;font-style:italic}.prose-block{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:1rem;font-size:.9rem;line-height:1.65;color:#334155;white-space:pre-wrap;word-break:break-word}.divider{border:none;border-top:1px solid #e2e8f0;margin:1.25rem 0}.ai-warning[data-astro-cid-ndsy4idv]{background:#fff7ed;border:1px solid #fed7aa;border-radius:8px;padding:1rem 1.25rem;margin-bottom:1.25rem}.ai-warning-title[data-astro-cid-ndsy4idv]{font-size:.875rem;font-weight:700;color:#c2410c;margin-bottom:.5rem}.ai-warning-list[data-astro-cid-ndsy4idv]{margin:0;padding-left:1.25rem}.ai-warning-list[data-astro-cid-ndsy4idv] li[data-astro-cid-ndsy4idv]{font-size:.8125rem;color:#9a3412;margin-bottom:.25rem}.btn-generate-summary[data-astro-cid-ndsy4idv]{display:inline-flex;align-items:center;gap:.5rem;padding:.625rem 1.125rem;background:#1a2332;color:#fff;border:none;border-radius:8px;font-size:.875rem;font-weight:600;cursor:pointer;transition:background .15s}.btn-generate-summary[data-astro-cid-ndsy4idv]:hover{background:#2d3f55}.btn-generate-summary[data-astro-cid-ndsy4idv]:disabled{opacity:.6;cursor:not-allowed}.summary-content[data-astro-cid-ndsy4idv]{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:1.25rem;font-size:.875rem;line-height:1.7;color:#334155;white-space:pre-wrap;word-break:break-word;margin-top:1rem;min-height:120px}.summary-placeholder[data-astro-cid-ndsy4idv]{color:#94a3b8;font-style:italic}.grade-selector[data-astro-cid-ndsy4idv]{background:#f8fafc;border:1px solid #e2e8f0;border-radius:10px;padding:1.25rem;margin-top:1.5rem}.grade-selector-title[data-astro-cid-ndsy4idv]{font-size:.875rem;font-weight:700;color:#1a2332;margin-bottom:.75rem}.grade-btns[data-astro-cid-ndsy4idv]{display:flex;gap:.625rem;flex-wrap:wrap;margin-bottom:.875rem}.grade-btn[data-astro-cid-ndsy4idv]{padding:.5rem 1rem;border:2px solid #e2e8f0;border-radius:8px;background:#fff;font-size:.875rem;font-weight:600;cursor:pointer;transition:all .15s}.grade-btn[data-astro-cid-ndsy4idv][data-grade=GREEN]{color:#15803d}.grade-btn[data-astro-cid-ndsy4idv][data-grade=GREEN].selected{background:#dcfce7;border-color:#15803d}.grade-btn[data-astro-cid-ndsy4idv][data-grade=YELLOW]{color:#a16207}.grade-btn[data-astro-cid-ndsy4idv][data-grade=YELLOW].selected{background:#fef9c3;border-color:#a16207}.grade-btn[data-astro-cid-ndsy4idv][data-grade=RED]{color:#b91c1c}.grade-btn[data-astro-cid-ndsy4idv][data-grade=RED].selected{background:#fee2e2;border-color:#b91c1c}.grade-reason-label[data-astro-cid-ndsy4idv]{font-size:.8125rem;font-weight:600;color:#374151;margin-bottom:.375rem;display:block}.grade-reason-input[data-astro-cid-ndsy4idv]{width:100%;padding:.5rem .75rem;border:1px solid #d1d5db;border-radius:7px;font-size:.875rem;color:#1a2332;min-height:64px;resize:vertical;font-family:system-ui,sans-serif}.grade-reason-input[data-astro-cid-ndsy4idv]:focus{outline:none;border-color:#2563eb}.grade-legend[data-astro-cid-ndsy4idv]{font-size:.75rem;color:#64748b;margin-bottom:.875rem;line-height:1.6}.btn-save-grade[data-astro-cid-ndsy4idv]{padding:.5625rem 1.125rem;background:#1a2332;color:#fff;border:none;border-radius:7px;font-size:.875rem;font-weight:600;cursor:pointer;transition:background .15s;margin-top:.75rem}.btn-save-grade[data-astro-cid-ndsy4idv]:hover{background:#2d3f55}.btn-save-grade[data-astro-cid-ndsy4idv]:disabled{opacity:.6;cursor:not-allowed}.lab-table-wrap[data-astro-cid-ndsy4idv]{overflow-x:auto;margin-bottom:1.25rem}.lab-table[data-astro-cid-ndsy4idv]{width:100%;border-collapse:collapse;font-size:.8125rem}.lab-table[data-astro-cid-ndsy4idv] th[data-astro-cid-ndsy4idv]{padding:.625rem .75rem;background:#f8fafc;font-size:.7rem;font-weight:600;color:#64748b;text-transform:uppercase;letter-spacing:.04em;border-bottom:1px solid #e2e8f0;text-align:left;white-space:nowrap}.lab-table[data-astro-cid-ndsy4idv] td[data-astro-cid-ndsy4idv]{padding:.625rem .75rem;border-bottom:1px solid #f1f5f9;vertical-align:middle}.lab-table[data-astro-cid-ndsy4idv] tr[data-astro-cid-ndsy4idv]:last-child td[data-astro-cid-ndsy4idv]{border-bottom:none}.vstatus-UNVERIFIED[data-astro-cid-ndsy4idv]{color:#c2410c;font-weight:700;font-size:.75rem}.vstatus-VERIFIED[data-astro-cid-ndsy4idv]{color:#15803d;font-weight:700;font-size:.75rem}.vstatus-CORRECTED[data-astro-cid-ndsy4idv]{color:#2563eb;font-weight:700;font-size:.75rem}.vstatus-REJECTED[data-astro-cid-ndsy4idv]{color:#6b7280;font-weight:700;font-size:.75rem;text-decoration:line-through}.btn-lab-action{padding:.25rem .5rem;border:1px solid #e2e8f0;border-radius:5px;font-size:.75rem;cursor:pointer;background:#f9fafb;color:#374151;margin-right:.25rem;transition:all .12s}.btn-lab-verify{border-color:#86efac;color:#15803d}.btn-lab-verify:hover{background:#dcfce7}.btn-lab-correct{border-color:#93c5fd;color:#1d4ed8}.btn-lab-correct:hover{background:#eff6ff}.btn-lab-reject{border-color:#fca5a5;color:#b91c1c}.btn-lab-reject:hover{background:#fee2e2}.add-lab-panel[data-astro-cid-ndsy4idv]{background:#f8fafc;border:1px solid #e2e8f0;border-radius:8px;padding:1rem;margin-top:1rem}.add-lab-grid[data-astro-cid-ndsy4idv]{display:grid;grid-template-columns:repeat(auto-fill,minmax(150px,1fr));gap:.625rem;margin-bottom:.75rem}.add-lab-grid[data-astro-cid-ndsy4idv] input[data-astro-cid-ndsy4idv],.add-lab-grid[data-astro-cid-ndsy4idv] select[data-astro-cid-ndsy4idv]{padding:.4375rem .625rem;border:1px solid #d1d5db;border-radius:6px;font-size:.8125rem;color:#1a2332;width:100%}.add-lab-grid[data-astro-cid-ndsy4idv] input[data-astro-cid-ndsy4idv]:focus,.add-lab-grid[data-astro-cid-ndsy4idv] select[data-astro-cid-ndsy4idv]:focus{outline:none;border-color:#2563eb}.btn-add-lab[data-astro-cid-ndsy4idv]{padding:.4375rem .875rem;background:#1a2332;color:#fff;border:none;border-radius:6px;font-size:.8125rem;font-weight:600;cursor:pointer}.rmi-panel[data-astro-cid-ndsy4idv]{background:#fff;border:1px solid #e2e8f0;border-radius:10px;padding:1.25rem}.rmi-panel[data-astro-cid-ndsy4idv] h3[data-astro-cid-ndsy4idv]{font-size:.9375rem;font-weight:700;color:#1a2332;margin:0 0 .5rem}.rmi-panel[data-astro-cid-ndsy4idv] p[data-astro-cid-ndsy4idv]{font-size:.8125rem;color:#64748b;margin:0 0 1rem}.rmi-textarea[data-astro-cid-ndsy4idv]{width:100%;padding:.625rem .875rem;border:1px solid #d1d5db;border-radius:8px;font-size:.9rem;color:#1a2332;min-height:100px;resize:vertical;font-family:system-ui,sans-serif;margin-bottom:.75rem}.rmi-textarea[data-astro-cid-ndsy4idv]:focus{outline:none;border-color:#2563eb}.btn-send-rmi[data-astro-cid-ndsy4idv]{padding:.5625rem 1.125rem;background:#c2410c;color:#fff;border:none;border-radius:7px;font-size:.875rem;font-weight:600;cursor:pointer;transition:background .15s}.btn-send-rmi[data-astro-cid-ndsy4idv]:hover{background:#9a3412}.btn-send-rmi[data-astro-cid-ndsy4idv]:disabled{opacity:.6;cursor:not-allowed}.file-list[data-astro-cid-ndsy4idv]{display:flex;flex-direction:column;gap:.5rem}.file-item{display:flex;align-items:center;gap:.75rem;padding:.625rem .875rem;background:#f8fafc;border:1px solid #e2e8f0;border-radius:7px;font-size:.875rem}.file-cat{font-size:.7rem;font-weight:600;color:#64748b;text-transform:uppercase;background:#e2e8f0;padding:.125rem .375rem;border-radius:4px}.comm-item{padding:.875rem 1rem;border:1px solid #e2e8f0;border-radius:8px;margin-bottom:.625rem;background:#f8fafc}.comm-item.outbound{border-left:3px solid #2563eb}.comm-item.inbound{border-left:3px solid #16a34a}.comm-meta{font-size:.75rem;color:#64748b;margin-bottom:.375rem}.comm-subject{font-size:.875rem;font-weight:600;color:#1a2332;margin-bottom:.375rem}.comm-body{font-size:.8125rem;color:#374151;line-height:1.6;white-space:pre-wrap}.audit-item{display:flex;gap:.75rem;padding:.625rem 0;border-bottom:1px solid #f1f5f9}.audit-item:last-child{border-bottom:none}.audit-dot{width:8px;height:8px;background:#94a3b8;border-radius:50%;margin-top:5px;flex-shrink:0}.audit-type{font-size:.8125rem;font-weight:600;color:#1a2332}.audit-meta{font-size:.75rem;color:#64748b}.audit-detail{font-size:.8125rem;color:#334155;margin-top:.25rem}#toast[data-astro-cid-ndsy4idv]{position:fixed;bottom:1.5rem;right:1.5rem;z-index:1000;padding:.75rem 1.25rem;border-radius:8px;font-size:.875rem;font-weight:600;box-shadow:0 8px 24px #00000026;opacity:0;transition:opacity .2s;pointer-events:none}#toast[data-astro-cid-ndsy4idv].show{opacity:1}#toast[data-astro-cid-ndsy4idv].success{background:#166534;color:#fff}#toast[data-astro-cid-ndsy4idv].error{background:#991b1b;color:#fff}.empty-note{font-size:.875rem;color:#94a3b8;font-style:italic}.inline-msg[data-astro-cid-ndsy4idv]{font-size:.8125rem;margin-top:.625rem;display:none}.inline-msg[data-astro-cid-ndsy4idv].ok{color:#15803d;display:block}.inline-msg[data-astro-cid-ndsy4idv].err{color:#b91c1c;display:block}